01
Data Collection Practices
We collect personal data such as names, email addresses, and usage information to enhance user experience and fulfill service requests.
The categories of data collected depend on how users interact with our services.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
02
Sources of Data Collection
We gather data through user interactions, including registrations, feedback, and device usage.
Data is obtained directly from users during account creation and service usage.
03
Types of Cookies Used
Essential cookies are necessary for website operation, while performance cookies help us analyze site usage.
Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie Management
Cookies may be used to enhance site functionality and user experience, and users can opt-out if desired.
Users can manage cookie preferences through their browser settings to control data collection.
User Rights
User Rights
These rights include access, correction, and deletion of personal data under certain conditions.
Users have specific rights regarding their personal data, subject to applicable laws.
Requests
Exercising User Rights
Users can submit requests to exercise their rights, and we will respond within the legally mandated timeframe.
Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Data retention periods are determined based on operational needs and legal requirements.
Policy Updates
Policy Updates
Users will be informed of updates to this policy that may affect their rights or data usage.
We will notify users of significant changes to this policy through appropriate communication channels.
Contact Information
Email
Phone
+1 403-919-5567
Address
59 West Pender Street, Vancouver BC V6B 1R3
General Inquiries
Purpose of use
Purposes of Data Processing
These purposes include service delivery, user support, and compliance with legal obligations.
Personal data is processed for specific purposes outlined in this policy.
Third-party sharing
Data Sharing with Third Parties
We ensure that any third parties receiving data are contractually obligated to protect such information.
Third-party service providers may have access to personal data for operational purposes.
Legal basis
Legal Disclosure
Disclosure may occur in response to lawful requests from public authorities or as required by law.
We may disclose personal data to comply with legal obligations or protect our rights.